Shipping policy

Shipping
Thank you for choosing Colección Tansu!

Shipping Delays
Our team is working diligently to get your order shipped as quickly as possible. Please note that some items in your order may be shipped separately.

Please keep in mind that processing and shipping may take up to 5-7 business days.

Shipping & Handling

Do you charge VAT?
VAT and duties may be applicable for orders shipped to European countries outside the EU and Israel.

When will my order ship?
Orders are usually shipped within 1-3 business days.

What happens if my package is lost?
If your package is lost in transit, please contact us at info@peachpuff-falcon-384541.hostingersite.com. While we will do our best to assist, Colección Tansu is not liable for lost packages with proof of delivery.

How long will it take for my order to arrive?
The typical shipping time is 3-7 business days.

However, please note that customs may cause delays for non-EU countries.

The shipping times given are estimates, and actual delivery may vary depending on your location and international customs. Colección Tansu is not responsible for delays, damages, or losses caused by customs or unavoidable shipping delays.

Do you offer expedited shipping?
Currently, expedited shipping is not available.

How can I track my order?
Once your order has shipped, you will receive a confirmation email with tracking details.

If you can’t find this email or haven’t received tracking information, please contact us at info@peachpuff-falcon-384541.hostingersite.com.

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